Transforming information into performance

Services

The automotive division is constantly striving to provide its clients with an optimal service, to support them in the implementation of an off-the-shelf product or customized solutions and to ensure direct contact thanks to the dedication of its client service teams:

Customer Service

For a permanent and responsive follow-up, we provide our clients with a functional hotline for questions regarding the use of our solutions. Our Hotline collaborators are constantly trained on new products and product development. Our Hotline service is international and multilingual, and can attend you in French, English, German, Dutch, Italian and Spanish.

Documentation Support

Our documentation service is available with our methods and data offer in Spain, Italy, France, England, Germany, and the Netherlands.

Project Management

The implementation of a project requires client support and consists of time management of different implementation stages of the solutions. A dedicated project team is systematically formed and consists of a Key Account Manager and a Project Manager who become the privileged representatives of each Major Accounts client.

Training

A team of 14 trainers to support our clients in the control of their solutions. Our training programs are available in French, Italian, Spanish, English and German.