Let’s discover Atelio Fid
With Atelio Fid, you can send personalized service alerts to your customers via email and text message at the optimal time, ensuring timely and tailored communication.
Atelio Fid empowers repairers and automotive centres to foster customer loyalty by proactively sending timely service alert messages, anticipating upcoming work on their vehicles and showcasing expertise in servicing.
The algorithm of Atelio Fid cross-references data from the manufacturer’s maintenance plan with dormant information from your DMS, such as Atelio Pro (customer details, vehicle data, spare parts, mileage, etc.). This ensures that customers are alerted to the need for service on their vehicles before they are even aware of it.
Turn dormant data from your management tool into revenue and loyalty with Atelio Fid.
Try the power of predictive marketing
Rise to the challenge of building customer loyalty with the power of our software.
Atelio Fid Benefits
The tool designed to increase customer attendance at the workshop.
Benefits for independent repairers
- Offer a professional and personalised service, anticipating your customer’s needs
- Keep your customers loyal and increase your turnover
- Personalise your messages with promotional offers
- An easy-to-use tool
- Automatic campaigns when you don’t have time to set them up
- Statistics to monitor campaign performance
Benefits for workshop networks
- Offer your franchisees an innovative turnkey marketing tool
- Increase the sales and performance of your network
- Increase the visibility and professionalism of your brand
- Improve the image of your network by standardising communication between outlets
- Easy to implement
- Global and per-store statistics to monitor the performance of your network’s campaigns
Atelio Fid Exclusive functionality
How does Atelio Fid improve your commercial performance through the efficient use of sleeping data?
ATELIO FID suggests a targeted list of customers for each campaign, organizing them based on criteria such as the type of operation needed for their vehicles.
Every month, you have the flexibility to select specific customers for outreach via email or text message, aligning with your precise targeting requirements. After each campaign, analyze and optimize your actions by leveraging generated turnover and workshop data to enhance performance.
One tool with 2 ways to manage communication and customer loyalty
To create automated campaigns that proactively anticipate consumer behaviour and forecast their needs before they are consciously aware of them.
To engage with your customers during special occasions and offer seasonal promotions.
Facts & figures
+ 8 k€average additional monthly income
16 %return rate
+ 840 Kcampaigns sent annually
340 €average basket
Atelio Fid is at its best when connected to Atelio Pro
Ask for a demo and discover how the two Infopro Digital Automotive software integrate perfectly to create a powerful management and loyalty tool.
Atelio Fid Key Features
Top Highlights of Atelio Fid
- Contact customers in advance
- Showcase expertise
- Establish a trusted relationship
- Prevent unnecessary vehicle breakdowns by being proactive
- Optimise the use of dormant DMS information
- Renew and extend the vehicle’s after-sales life cycle by bringing the customer back to the workshop
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